I-Zoom Doesn't Describe Indiana's EZ-Pass Woes
The news from the Indiana Toll Road -- now that the new Indiana EZ-Pass system dubbed I-Zoom has been in effect -- is that people or the toll road or both -- don't know what they are doing.
The Post-Tribune opines:
TR Concession, the company that took over running the Indiana Toll Road last year, would like us to think drivers in the miles of cars that have been sitting outside the toll booths just can't figure out which lanes to pull into or how to use their I-Passes or other electronic payment boxes. Many are the same drivers who are cruising through the Skyway tolls with their I-Passes, only to meet a parking lot on the Indiana side.One recent Sunday, the company had only one lane devoted to electronic passes, backing up traffic for miles. The company blames most of the backups on cash-paying drivers who are wrongly pulling into the Toll Road's left two lanes, which are designated for electronic payments only.
The problem is, the Toll Road's new electronic lane design expects drivers trained by the Skyway setup to suddenly veer left for I-Pass payments instead of right, as they do on the Skyway. The signs announcing the lanes are poor and confusing.
Too bad that isn't the only bad news for EZ-Pass users. It seems that divorce attorneys are using EZ-Pass records to track spouses in domestic relations cases.
Copyright 2007, ChristopherHedges.com, All Rights Reserved.
Labels: EZ-Pass, I-Zoom, Indiana Toll Road
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